At Ashish Publication ("we,"
"us," or "our"), we want our customers to be satisfied with
their purchase of our books. This Return Policy explains how we handle returns
and refunds.
Returns:
If you are not satisfied with your
purchase of one of our books, you may return it for a refund within 10 days of
the purchase date. The book must be in its original condition and packaging.
Refunds:
If the book is returned in accordance
with this policy, we will issue a refund to the original payment method within
10 business days of receiving the returned book.
Return Shipping:
We do not refund shipping costs for
returned books. The customer is responsible for the cost of shipping the book
back to us.
Damaged or Defective Books:
If you receive a damaged or defective
book, please contact us immediately with receipt. We will provide a replacement
book at no additional cost to you.
Incorrect Orders:
If we shipped the wrong book or the
book is missing pages, please contact us immediately to arrange for a
replacement or refund.
Exceptions:
We do not accept returns or provide
refunds for digital downloads or e-books. We also do not accept returns or
provide refunds for books that have been personalized or customized.
Cancellation of an Order:
If you wish to cancel an order, please
contact us as soon as possible. If the order has not yet shipped, we will
cancel the order and provide a full refund. If the order has already shipped,
you will need to return the book for a refund.
Changes to Return Policy:
We reserve the right to modify this
Return Policy at any time. The most current version of the policy will always
be posted on our website.
If you have any questions or concerns
about our Return Policy, please contact us at info@ashishpublication.in .